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Frequently Asked Questions

  • What are your hours?
    We are in the office Tuesday through Saturday from 8 to 6 and open for fittings by appointment only on Fridays and Saturdays from 9 to 6.
  • Where are you located?
    We are located on the historic square in Gallatin, Tennessee, on the first floor of 115 Public Square.
  • Do you repurpose and redesign vintage and heirloom dresses?
    Yes! We offer this service seasonally from November to February. Examples of projects we have done with vintage and heirloom dresses include little girl's dresses, reception and rehearsal dinner outfits, heirloom robes, and even ceremony looks.
  • Do you alter men's wear or non-bridal special occasion wear?
    We do not offer those services at this time. We focus solely on wedding dresses to provide the very best product and experience for our bridal clients.
  • When should I schedule my initial fitting?
    Celebrate your "YES!" by booking your alterations appointment the same day. We recommend you call at least 6 months before your wedding. From February to October, our books tend to fill three months in advance. We will choose a timeline for your alterations that starts between 6-10 weeks prior to your wedding.
  • Do you offer a consultation?
    Yes! When you submit a consultation request, you'll receive an email with a booking link to schedule a 15 minute phone call where we will chat about your dress and look at photos of your gown together. We discuss budgeting for your alterations, but we are not able to give firm quotes over the phone.
  • What should I bring to my initial fitting?
    - Your dress in its bag - Your shoes - Your underpinnings (bra, petticoat, Spanx, etc.) - Any fabric, appliqué, or accessories you want sewn to your gown
  • What forms of payment do you accept?
    We accept cash, check, and major credit cards except for AmEx.
  • When is payment due?
    A down payment of $250 plus Tennessee sales tax is required within three days of booking your initial appointment. The final payment is due one day before the Final Try On appointment.
  • Can I bring a friend or relative to my fittings?
    Yes, you may bring one guest to your fittings, they must be over the age of 12. You're not required to bring anyone to your Initial Fitting, we are happy to assist you to dress and undress. We suggest you bring a guest to your Final Try-On to learn how to help you dress and how to put your bustle together.
  • How much will alterations to my dress cost?
    Our prices start at $500 and we are happy to discuss a customized range as well as send you our exclusive guide to pricing your alterations when you request a consultation.
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